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Terms and Conditions of Use for the Site

These Terms and Conditions of Use (and the documents they refer to) set forth the manner in which our websites http://www.sinelco.com/ and http://eshop.sinelco-international.com/ (hereafter referred to as the ‘Site’) can be used.

Please peruse these Terms and Conditions of Use in detail before using the Site in any way. By visiting or using the Site, in any way, you specifically acknowledge and accept the Terms and Conditions of Use for the Site, as well as our General Terms and Conditions of Sale, our Privacy Policy and our Cookie Policy.

If, when perusing the Terms and Conditions of Use (or any other relevant documents) you identify something disconcerting or you disagree with the content, we would ask that you no longer use the Site.

If you have any questions concerning the Site, please contact us.

1.Contact data for the entity responsible for the Site:

The Site was created and edited by:

Sinelco International BV

Klein Frankrijkstraat 37

B-9600 Renaix



VAT No. BE0400.208.340


2.1 The Site is compatible with most browsers. However, we cannot offer any guarantees with respect to compatibility and shall not be liable if you are unable to use all or part of the Site. Services may vary depending on the country in which you visit the Site.

2.2 We aim to make the Site available to you on an ongoing basis, but we cannot offer any guarantees as to the availability and accessibility of the Site. We reserve the right to modify, or temporarily or permanently suspend the Site, without prior notice and without any right to compensation, for example, in the event of interruptions, breakdowns or delays.

2.3 If, as part of our security procedures, you choose to provide an identification/access code, password or other similar information (or if such information is provided to you), you shall treat this information as confidential and not disclose it to any third party. You shall be responsible for maintaining confidentiality with respect to your passwords and other account information. We shall be entitled to disable identification/access codes or passwords at any time if we believe that you have failed to comply with any of the provisions of these Terms and Conditions of Use for the Site.

3. Usage:

3.1 Any services or information on the Site (e.g. text, photographs, drawings, icons, software, links, sounds, audio visual content, any graphic designs and source codes) shall not be used in a manner or for a purpose that is unlawful or that contravenes morality or public order. You undertake not to take any action that jeopardises or could potentially jeopardise the successful operation or functionality of the Site, for yourself or for other users, for example, by installing robots or “spiders” or by using the Site in any other way that is not considered to be regular or proposed use.

3.2 To access or use certain parts of the Site, you must register or create a user account. The data you provide within this context must be accurate and managed in accordance with our Privacy Policy. You shall be personally responsible for the confidentiality of any identification data and passwords, as well as for any negligent misuse of your account. The transmission of specific data shall always be at your own risk and we shall not be liable for the loss or malicious interception of such data.

4. Content:

4.1 We endeavour to ensure, but cannot guarantee, that the information on our Site is correct, adequate and up to date. We shall not be liable for information provided by third parties, including users. We shall not be liable for any printing errors.

4.2 For example, if information relating to a product, such as the price, is manifestly inaccurate, we reserve the right to refuse or cancel an order for the product in question, irrespective of whether the order has been confirmed or you have already been charged for the product.

4.3 We are not obliged to verify the legality or decency of any information (messages, comments, etc.) posted on the Site by users. We shall also not be liable for piracy or other copyright infringements by users. In general, we shall not be responsible for information posted on the Site by third parties, but we do reserve the right to remove such information if we believe it contravenes these Terms and Conditions of Use for the Site. If you post information on the Site, you shall indemnify us from any claims or actions by third parties against us in connection therewith.

4.4 We cannot safeguard the information you post on the Site and consequently cannot guarantee its confidentiality. You shall, therefore, not provide us with any patentable ideas or patent applications, advertising or commercial suggestions, prototypes or other information that you consider to be confidential, commercially sensitive or valuable (hereafter referred to as ‘Unsolicited Submissions’). We shall be entitled to use any Unsolicited Submissions free of charge if we deem it reasonably appropriate (please remember that we do not know whether such information is confidential, commercially sensitive or valuable, as we do not verify the Site for this purpose). We shall consequently not be legally liable for the confidentiality of Unsolicited Submissions, nor shall we hold any legal responsibility vis-a-vis you or any other person for the use of such Unsolicited Submissions.

5. Intellectual property:

5.1 All elements of the Site, including images, sound, text, video, as well as the underlying technology and product presentation, are our property. You consequently formally undertake not to proceed with any full or partial reproduction, representation or distribution of an element that is an integral part of the Site. Any reproductions and/or representations of the Site shall be subject to our specific prior consent. Failure to meet this obligation shall constitute a violation of your civil and criminal liability.

5.2 The name ''Sinelco'' has been the subject of multiple trademark registrations with EUIPO. Accordingly, you agree not to infringe the ‘Sinelco’ trademark. Any use or reproduction of this trademark, for whatever reason and using any kind of medium, that has not been previously approved by us shall constitute an infringement that may be subject to criminal and civil prosecution.

6. External hyperlinks:

6.1 The Site contains hyperlinks to other websites which we have no technical control or authority over. A hyperlink to an external website can take on various forms that are more or less hidden from the user, e.g. a surface link, deep link, inline link or frame link.

6.2 We cannot guarantee the completeness, legality or accuracy of the content that such hyperlinks refer to, nor the availability of such websites. We shall not be liable for any direct or indirect damages of any kind that may arise as a result of the use of the hyperlinks on the Site. Please refer to the terms and conditions of use and/or privacy policies of the websites in question.

7. Liability:

7.1 We do not offer any guarantees pertaining to the accessibility and operation of the Site and shall not be liable for any errors, negligence or omissions in the design, operation, content, maintenance, updating, protection or use of the Site. We shall not be liable for damages of any kind, including lack of service, loss of data or other forms of computer damage resulting from use of, or inability to use, the Site.

7.2 We make every effort to keep our Site free from bugs, viruses, Trojan horses, spyware and/or other undesirable software, but cannot guarantee that they, nor any other undesirable software, are non-existent and shall not be liable should they occur. We would ask, therefore, that you install your own up-to-date antivirus, firewall and other security software. Feel free to contact us should you identify any irregularities when using the Site.

8. Amendments:

We reserve the right to amend these Terms and Conditions of Use for the Site at any time. It is your responsibility to regularly review the applicable Terms and Conditions of Use for the Site and to ensure that you are up to date with the latest version.

9. Protection of your personal data:

We respect your privacy. Any data you enter on the Site is processed in accordance with our Privacy Policy.

10. Applicable legislation and authorised courts:

10.1 These Terms and Conditions of Use for the Site shall be governed by, and interpreted, in accordance with Belgian legislation.

10.2 Any dispute shall be settled by the competent Courts within the jurisdiction of our registered offices, more specifically of the SINELCO entity that has entered into an agreement with you. SINELCO reserves the discretionary right to submit any dispute to the competent Courts within the jurisdiction of your registered offices as a customer.

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